My shiny CR-48 (aka, “Chromebook’) is becoming less shiny by the day. I love that I have a relatively-quick, lightweight and, most importantly, free netbook that my kids can use to for flash games and school research. But, every once in a while, something really annoying happens without cause or solution. Today, the top keys inexplicably stopped working. There is a thread from December in the CR-48 forums as well as a dev update from earlier in February on this issue. More info after the random video
The issue: your Chromebook is permamuted. When you press the volume keys, the little volume bar shows at the bottom of the screen, but nothing changes. The thread had little to no help to offer. The dev update left a reflash via dev switch as the only option. Both aren’t terribly helpful. Here’s what I did – it might work for you.
My daughter reported that the sound has been working just fine for her. I shut down, restarted and logged into her account. Yes, sound works. So, step 1 is to see if the sound works on another account. If it does, continue. If it doesn’t, reflash via dev switch.
Log back into the account that isn’t working. Check if the other keys are working. Can you refresh, move forward/back and switch to full screen? If you can’t, you might need to reflash. If you can, continue.
Close all your windows and restart. Press the other keys first. Refresh the screen, etc. If those work, try the volume keys. It seemed on my Chromebook, the volume keys got “stuck” and needed a little kick in the ass to get moving again. It’s working fine now. Of course, if it still doesn’t work, reflash!
Yay! Thanks for your post. I was having the same problem with my volume keys not working. I did what you said.Shut down; press all the keys during the log in screen, logged in, then it worked! Brilliant!
Thanks again!